Glenfis IT Service management
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Glenfis IT Service Management
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www.itil.org
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Events (german)

itSMF Jahreskongress 2008 - ITSM als Treiber der IT-Industrialisierung, 2.-3. Dezember 08 in Düsseldorf

8. itSMF Jahreskongress 2008,  Info:

Business Service Management 14.-15. Oktober 08 in Köln

Den Geschäftsprozess im Fokus - Erfahrungen in Gestaltung, Überwachung und Reporting von Business Services. Glenfis ist  mit  einem Beitrag dabei.  Link:

IT-Qualität 2008 19.-20. November 2008 in München

Qualität in IT Und Prozessen für IT-Governance und IT-Compliance. Info:

Events Archiv...


COBIT & IT GOVERNANCE:
STANDARD WORK

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The internationally recognised standard work on IT governance is called CobiT (Control Objectives for Information and Related Technology). It subdivides IT tasks into processes and control objectives and offers concrete assistance for practically all IT-related questions. CobiT is a tool for governance and monitoring IT from the business point of view and is particularly used as a model for ensuring adherence to regulatory requirements (compliance). The principles of CobiT can be applied to any platform and in any business enterprise.

In our CobiT training course we impart the essential aspects of the IT governance concept: with regard to both service lifecycle phases as well as the basis for implementing service management systems. A high degree of practice relevance and an active exploration of the theory while working in groups are particularly important to us. Additionally we provide numerous references and make applicable templates available for effective analysis and implementation of IT governance concepts.

This training course deals in particular with the following aspects:

  • Introduction and significance of IT governance and IT compliance
  • The character of verifications of control and quality assurance
  • The service lifecycle concept
  • IT service management with CobiT and links to ITIL
  • IT Risk management with CobiT

Trainings:

Inhouse trainings available upon request - please do not hesitate to contact us for any further information via eMail or telephone (0848 889 089)

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