Glenfis IT Service management
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Glenfis IT Service Management
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Events (german)

Let's Talk: ITSM 15.9.2010
iET-Event 15. September 2010, Info hier
Security Zone, 22.-23. September 2010
Der Kongress für Informationssicherheit 2010 findet vom 22.-23.9.2010 in Zürich statt. Info & kostenlose Anmeldung hier.
Wendia, POP User Group, 27.-28. September 2010

POP User Gruppen Konferenz: Erfolgsrezepte für eine starke IT. 27.-28. Oktober 2010 in Feusisberg. Info & Anmeldung hier.

itSFM Jahreskongress 7.-8. Dezember 2010
ITSM - Fit for Innovation. 7.-8. Dezember 2010 in Darmstadt. Info & Anmeldung hier.
Events Archiv...


glenfisSolution: Practice-oriented support for IT governance

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In today’s competitive environment every company is confronted with the demand to increase its productivity with increasingly scarcer resources. In order to increase efficiency and effectiveness, a client-oriented service organisation is a prerequisite: also in information technology. Everybody talks about this service culture; and yet there can be no “off-the-shelf solutions” for its implementation. Your competitiveness will only function when individuality is guaranteed.

The decision for an IT governance strategy is the first step – and the alignment of your IT organisation with the company objectives is the logical consequence of this. In the areas of glenfisSolution competence, we offer our clients an individually tailored consulting and coaching concept; based on the internationally recognised framework ITIL (IT Infrastructure Library) for IT service management. With the correct application of these standards, a global verification has been produced for a measurable and substantial contribution of IT to the success of a company.

The central condition for a successful change is the absolute willingness to change. We accompany our clients throughout this program of change and support them with our practical experience through all steps of the introduction or optimisation of the IT service management; in compliance with clear guidelines and standards, while maintaining a business-promoting flexibility. Thus, glenfisSolution is our specialised business unit for accompanying projects and coaching services. And with our services we address those aspects, which, from a business point of view, are relevant for optimal IT governance.

 

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Glenfis ITIL Newsletter (German)
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 Glenfis News (German):

ITIL® V3 Update: Aktueller Status Sommer 2010 (PDF)
Glenfis zollt Tribut für ITIL V2: Kostenloses Elearning für alle
Referenz-Story: Erfolgreiches ITIL® eLearning Konzept bei der Swiss Life (PDF)
itSMS-Studie: Potentiale von E-Learning für ITSM Schulungen
FHNW setzt auf die Erfahrung und die Software von Glenfis
Neuerscheinung: IT Services steuern mit ITIL, von Martin Andenmatten
COBIT Version 5 kommt 2011
Partnerschaft von SAQ-Qualicon und Glenfis
Glenfis führt RUAG Services zu ISO 20000 (PDF)
ITIL® V3 Online als Firmenlizenz
ITIL® V3 Update: Umfang und Entwicklungsplan (PDF)
Orientierung itSMF: ISO 20000 für mehr Business-Orientierung (PDF)
Top Rating für ITIL® V3 eLearning-Lösungen der Glenfis AG
ITIL® V3 Master Qualification: Anforderungen sind nun definiert
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