Glenfis IT Service management
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Events (german)

Helpdesk und Servicecenter Schweiz Event: 11. September 2008 13:00 - 16:30
Im Technopark , Zürich findet  ein weiterer HDSV-Event statt. Glenfis stellt  dort das spielerische Lernen durch Prozess-Simulationen vor: Teamförderung beim Bau der Cheops Pyramide und ITIL V3 mit Apollo13. Info:
itSMF Jahreskongress 2008 - ITSM als Treiber der IT-Industrialisierung, 2.-3. Dezember 08 in Düsseldorf

8. itSMF Jahreskongress 2008,  Info:

IQPC-Event: IT-Service Desk vom 26.-28. August 08 in Stuttgart
Die ITIL 3 Service Organisation - IT Financial  Management Dokumentation - Globale IT Service Delivery.  Info:
Bujsiness Service Management, Buisiness Continuity & Recovery, 9. September2008 in swissôtel Zürich-Oerlikon

Geschäftsfokussierte Serivces mit einem klaren Blick auf die Wertschöpfung. 08:50 bis 16:15  Uhr - mit einem Praxis-Beitrag der Glenfis AG. Link:

Business Service Management 14.-15. Oktober 08 in Köln

Den Geschäftsprozess im Fokus - Erfahrungen in Gestaltung, Überwachung und Reporting von Business Services. Glenfis ist  mit  einem Beitrag dabei.  Link:

Events Archiv...


With Glenfis
From Knowledge. To Proficiency. To Implementation.

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As independent consultants and an accredited training organisation we specialise in the development and implementation of an integrated and comprehensive IT governance. We always take into consideration the areas of conflict in the required business value and the necessary IT compliance. For Glenfis this is by no means a paradox, because we develop IT service and lifecycle concepts, which are not only targeted at your strategic business objectives, but also ensure the compliance with all regulatory specifications.

At the same time we build on the IT Service Management (ITSM) approach and on international standards and frameworks such as CobiT, ITIL, ISO 20000 or ISO 27000. And we always focus on the whole area of application: taking service strategy as a starting point, to service design and service transition up to service operation.

Our actions are characterised by quality consciousness and pragmatic thinking. Thus, in teamwork with you we develop first-class and process-oriented IT service management concepts; solutions that contribute to enhance your IT service quality. We moderate your ITSM projects and enable your employees to develop and operate a service-oriented IT organisation; true to our company motto:

From Knowledge. To Proficiency. To Implementation.



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ITIL V3 Foundation Express für EUR 510.- !
Glenfis ist offiziell AEC, ATP und ACP für ITIL V3 Akkreditiert
Erfolgreiche Re-Zertifizierung: ISO 20000 und EDUQUA
Neu: COBIT für Manager - ein Kompaktkurs zu & IT-Governance inklusive Simulation "Challenge of Egypt"
Neu: ISO 20000 Auditor Seminar gemeinsam mit ITACS Training AG
Intermediate ITIL V3 Seminare bei Glenfis verfügbar
Glenfis AG im Schweizer Fernsehen SF1
COBIT 4.1 Foundation Seminare mit ISACA-Zertifikat
Neu: ISO 20000 Praxishandbuch von Martin Andenmatten
Neu: ITIL® Diploma Package V2-V3 - Der schnellste Weg zum ITIL® Diploma!
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