Helpdesk und Servicecenter Schweiz Event: 11. September 2008 13:00 - 16:30
Im Technopark , Zürich findet ein weiterer HDSV-Event statt. Glenfis stellt dort das spielerische Lernen durch Prozess-Simulationen vor: Teamförderung beim Bau der Cheops Pyramide und ITIL V3 mit Apollo13. Info:
itSMF Jahreskongress 2008 - ITSM als Treiber der IT-Industrialisierung, 2.-3. Dezember 08 in Düsseldorf
With Glenfis
From Knowledge. To Proficiency. To Implementation.
As independent consultants and an accredited training organisation we specialise in the development and implementation of an integrated and comprehensive IT governance. We always take into consideration the areas of conflict in the required business value and the necessary IT compliance. For Glenfis this is by no means a paradox, because we develop IT service and lifecycle concepts, which are not only targeted at your strategic business objectives, but also ensure the compliance with all regulatory specifications.
At the same time we build on the IT Service Management (ITSM) approach and on international standards and frameworks such as CobiT, ITIL, ISO 20000 or ISO 27000. And we always focus on the whole area of application: taking service strategy as a starting point, to service design and service transition up to service operation.
Our actions are characterised by quality consciousness and pragmatic thinking. Thus, in teamwork with you we develop first-class and process-oriented IT service management concepts; solutions that contribute to enhance your IT service quality. We moderate your ITSM projects and enable your employees to develop and operate a service-oriented IT organisation; true to our company motto:
From Knowledge. To Proficiency. To Implementation.
The Glenfis AG
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Who we are
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What we do
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How we work
Green ICT: Our personal constribution to our ecological future: